Shipping policy

Shipping Policy

Last updated: September 10, 2026

This Shipping Policy applies to orders placed through SEYDARO at seydaro.com.

SEYDARO
Business Type: Individual
Responsible Person: Edimir Tensol
401 Biscayne Blvd
Miami, FL 33132
United States
Email: zorgel@outlook.com
Phone: +1 209-964-4892
Website: seydaro.com
Currency: United States Dollar, USD

1. Order Processing

Orders are normally processed within 2 to 4 business days after payment has been successfully confirmed.

Business days generally exclude weekends and applicable public holidays.

Processing time is separate from shipping and delivery time.

During periods of unusually high order volume, holidays, or circumstances outside our reasonable control, processing may take longer. Where appropriate, we may communicate significant delays to affected customers.

2. Shipping Origin

Products sold through SEYDARO are fulfilled by third-party suppliers and are shipped directly from China to the customer.

The business address listed in this policy is our business contact address and should not be used as a product return address.

SEYDARO does not accept physical product returns at this address.

3. Estimated Delivery Time

After an order has been processed and shipped, the estimated delivery time is:

9 to 12 business days

The total estimated time from order placement to delivery therefore consists of:

Processing: 2 to 4 business days
Shipping: 9 to 12 business days after shipment

Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.

4. International Shipping

SEYDARO may ship orders to customers in:

  • United States
  • Canada
  • Australia
  • United Kingdom
  • Japan
  • Italy
  • Switzerland
  • Germany
  • New Zealand
  • Netherlands
  • Portugal

Availability of shipping services may depend on the customer's location, product availability, carrier coverage, and applicable legal or logistical restrictions.

5. Tracking Information

Where tracking is available, customers will receive tracking information after the order has been shipped and the tracking number has been generated by the supplier or carrier.

Tracking information may require several business days to begin displaying movement after the tracking number is issued.

Tracking updates are provided by third-party carriers and logistics providers and may not always appear in real time.

6. Multiple Packages

Orders containing multiple products may be fulfilled from different warehouses or suppliers.

As a result, a single order may arrive in multiple packages, and those packages may:

  • Have different tracking numbers.
  • Be shipped on different dates.
  • Arrive on different dates.

Receiving only part of an order does not necessarily mean that the remaining products are missing.

7. Customs, Duties, and Import Taxes

International shipments may be subject to customs procedures, import duties, taxes, brokerage fees, or other charges imposed by the destination country.

Where permitted by applicable law and where such charges have not already been collected at checkout, the customer is responsible for customs duties, import taxes, and similar governmental charges assessed upon importation.

Customs clearance may also cause delays outside SEYDARO's reasonable control.

Nothing in this section limits mandatory consumer, customs, tax, or pricing protections applicable in the customer's jurisdiction.

8. Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully verify your:

  • Full name
  • Street address
  • Apartment or unit number, when applicable
  • City
  • State or province
  • Postal or ZIP code
  • Country
  • Telephone number, when required for delivery

If you notice an error after placing an order, contact us as soon as possible at zorgel@outlook.com.

We will attempt to correct the information when reasonably possible. However, once an order has entered fulfillment or has been transferred to the supplier or carrier, changes may no longer be possible.

9. Delivery Delays

Delivery may occasionally be delayed because of circumstances such as:

  • Customs inspections or clearance procedures.
  • Carrier disruptions.
  • Severe weather.
  • Transportation disruptions.
  • Local delivery issues.
  • Public holidays.
  • Incorrect or incomplete delivery information.
  • Events outside our reasonable control.

If your order has not arrived within the expected delivery period, contact us at zorgel@outlook.com so that we can review the available tracking and shipping information.

10. Packages Marked as Delivered

If carrier tracking shows that a package was delivered but you cannot locate it, please first check the delivery location, household members, neighbors where appropriate, reception areas, and any safe location where the carrier may have left the package.

You may then contact us so that we can review the available delivery information.

Reliable carrier tracking or proof of delivery may be considered when evaluating claims of non-delivery. This does not limit any mandatory rights available under applicable consumer law.

11. Lost or Undelivered Packages

If tracking indicates that an order has been lost in transit, cannot be delivered, or has experienced an abnormal delay, contact us at zorgel@outlook.com.

We will review the available shipping information and determine the appropriate resolution in accordance with our Return and Refund Policy and applicable law.

12. Returns and Refunds

SEYDARO does not require physical returns for approved refunds.

If a refund is approved under our Return and Refund Policy, the customer does not need to ship the product back to SEYDARO, our supplier in China, or any other location.

The customer may keep or responsibly dispose of the product after the refund has been approved.

For complete eligibility requirements and refund procedures, please refer to our Return and Refund Policy.

13. Contact Information

For questions regarding shipping, tracking, or delivery, contact:

SEYDARO
Business Type: Individual
Responsible Person: Edimir Tensol
401 Biscayne Blvd
Miami, FL 33132
United States
Email: zorgel@outlook.com
Phone: +1 209-964-4892
Website: seydaro.com